Apps
Your inbox on your phone and computer
Get notified the moment a customer asks for a person, a call is missed or a new order arrives — and reply from anywhere.
- iOSApp Store — coming soon
- AndroidGoogle Play — coming soon
- macOSmacOS (.dmg) — coming soon
- WindowsWindows (.exe) — coming soon
Phone: iOS, Android · Computer: macOS, Windows
What you can do in the app
Inbox
Conversations from every channel, filters, replies, internal notes, assignment and turning the AI on or off.
Push notifications
Handoffs, missed calls, new orders and personal reminders — tap to open that conversation.
Reports
Conversations, AI share and response times on one screen.
Personal agent
Chat with your personal agent and approve the emails and meetings it proposes from your phone.
Push notifications
Choose which notifications each device receives.
While the macOS or Windows app is open, notifications appear as operating system notifications.
| Event | Default |
|---|---|
| A customer is waiting for a person | On |
| A call was transferred or left a voicemail | On |
| Personal agent task reminder | On |
| New order | Optional |
| Order paid | Optional |
| New appointment | Optional |
| The personal agent is waiting for your approval | Optional |
| Delivery status updated | Optional |
| A channel got disconnected | Optional |
Security
Two-factor authentication
The 2FA you turned on in the dashboard applies in the app too — a 6-digit code or a recovery code.
Secure storage
Your sign-in token is kept in the iOS Keychain, Android Keystore or the computer’s encrypted storage.
Private on the lock screen
Push notifications never include customer message content — only things like “A customer is waiting for a person”.
Same permissions
Your dashboard role and permissions carry over — team members see only what they’re allowed to.
How to sign in
- 1
Open the app and enter your organization address (
nomin-stor) - 2
Sign in with your dashboard email and password — enter a code if 2FA is on
- 3
Allow notifications and choose which ones you want in settings
Beta versions
Before the store release we test the iOS app through TestFlight and the Android app through Google Play internal testing, by invitation. To join, email hello@aichat.mn with your organization address and device type.
Join the betaWhile you wait for the apps
Your dashboard works fully in a phone browser too — sign up today and get started.